Returns

 

For returns contact us by e-mail at: 

hvalov.sns@gmail.com

A consumer may return a product within 14 days without giving any reason. The 14-day period starts from the day the consumer accepted the product.
To retain the right to return, You must send us the application within 14 days of receipt. It is suggested to keep a copy of the application to prove your request for a return.

We only accept returned items in their original resalable condition - unused, with original tags and labels and packaging if applicable. So, to establish the nature, characteristics, and functioning of the goods, the consumer should only handle and use the goods in the same manner as the consumer would customarily be allowed to do at the point of purchase [Law Of Obligations §562 (4)]. 

Please note that You must return the product within 14 days after sending us the application!

All return shipping costs are paid by the customer.
We will refund you the costs, including initial shipping costs to the same Bank / PayPal account from which we received the payment within 14 days after receiving Your application.

We retain a right not to refund the costs until we've received Your return or a confirmation of the return.